Returns Policy
Simple and hassle-free returns process
30-Day Returns
Return unopened items within 30 days
Quality Guarantee
Full refund for defective products
Fast Processing
Refunds processed within 5 business days
Special Note
Opened food items cannot be returned
Return Process
Contact Us
Email our support team to initiate your return
Get Return Label
We'll send you a prepaid return shipping label
Pack Items
Securely pack unused items in original packaging
Ship Back
Drop off the package at your nearest post office
Return Conditions
• Items must be unused and in original packaging
• Returns must be initiated within 30 days of delivery
• Food items that have been opened cannot be returned
• Damaged items must be reported within 24 hours of delivery
• Return shipping is free for defective items
• Original receipt or proof of purchase required
Note: Due to the nature of our products, we cannot accept returns of opened food items for food safety reasons. Please ensure you are familiar with surströmming before placing an order.